Legal Terms Before Wallet Access
Our Legal notice explains who may access the account route, which account details you must provide, and how policy changes are presented. Eligibility depends on local law, and you are responsible for checking whether access is permitted where you are located in Indonesia. Phone verification may
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be required before account access or account changes are completed. We keep wallet records tied to the relevant account action, including deposits or withdrawals involving DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. If a payment status needs checking, use the account support route
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and provide the receipt reference rather than sending card or wallet passwords. The notice also covers account closure requests, restricted access, data handling and the route for asking about a policy decision.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.